Remote Monitoring Technical Support - Technical information and assistance from our remote network monitoring and systems management software.Our Helia Health server is constantly monitoring remote devices and, as a result, it is mission-critical to your organization. Helia understands the importance you attach to your network infrastructure, and our Helia Help team is here to help you keep it up and running.
Network Switch Monitoring
Network switches are key parts of your infrastructure. In order to quickly diagnose network issues and maintain optimal network operation, commercial grade network switches are required. Commercial grade network switches are often called "Managed" switches or "Smart" switches. These switches are addressable with their own IP addresses and use standards like SNMP which allow the health of the switch to be managed centrally. With Helia Health services the network infrastructure is monitored so network issues can be identified quickly and resolved.
Network Router and Firewall Monitoring
Your router is your network's gateway to the world. It also creates the secure tunnels for business traffic between different offices. When your router stops working properly, your access to the outside world is severed. Helia Health monitors through your firewall to ensure that traffic from inside reaches all the way to key locations on the internet.
Monitoring your computing infrastructure allows us to see trends and identify trouble areas before they cause downtime. It means that your office continues to work efficiently at all times.
Call our Specialist. He can be reached at:Dar ZuchBusiness IT Specialist - CalgaryHelia Technologies