ServicesCertified and Comprehensive

 

Remote Monitoring Technical Support - Technical information and assistance from our remote network monitoring and systems management software.

Our Helia Health server is constantly monitoring remote devices and, as a result, it is mission-critical to your organization. Helia understands the importance you attach to your network infrastructure, and our Helia Help team is here to help you keep it up and running.

Network Switch Monitoring

Network switches are key parts of your infrastructure. In order to quickly diagnose network issues and maintain optimal network operation, commercial grade network switches are required. Commercial grade network switches are often called "Managed" switches or "Smart" switches. These switches are addressable with their own IP addresses and use standards like SNMP which allow the health of the switch to be managed centrally. With Helia Health services the network infrastructure is monitored so network issues can be identified quickly and resolved.

Network Router and Firewall Monitoring

Your router is your network's gateway to the world. It also creates the secure tunnels for business traffic between different offices. When your router stops working properly, your access to the outside world is severed. Helia Health monitors through your firewall to ensure that traffic from inside reaches all the way to key locations on the internet.

Monitoring your computing infrastructure allows us to see trends and identify trouble areas before they cause downtime. It means that your office continues to work efficiently at all times.

Learn More

Call our Specialist. He can be reached at:

Picture of Dar ZuchDar ZuchBusiness IT Specialist - CalgaryHelia Technologies(403) 698-0700

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Ryan Dockrill

Helia has been fabulous for us as a company. We have used them on five different projects now, and I am extremely impressed not only with the quality of the deliverables, but in some ways more importantly their can-do attitude and ability to implement our ideas when others thought them impossible.

I recommend them whole heartedly. Helia Technologies is a company that over-delivers on every aspect of the project at hand at a price point that is hard to beat.

Please email me if you have any questions about Helia Technologies.

Grant Irvine

"Darvin and the folks at Helia were asked to resolve some issues with our phone system software. They provided the necessary support through collaboration and by learning the software from a different market to specifically service our system. Additionally, Helia now provides our IT support services. We are very pleased with the services provided by Helia Tech and Helia Voice."

Robert Barte

I have worked with Dar on many occasions and he has proven himself over and over again to be a man of integrity and someone who is very knowledgable in his field. I would strongly encourage you to talk to him regarding IT Support and phones services in Alberta.

Al Dhalla

My company has hired Dar for telephone wiring services and yes, he met our expectations but there is something more about Dar that I wish to highlight : He is a not just a true networker but I would say, he is a "connector".

Dar and I have been at many meetings and he has never failed to say to me that he wants me to meet 3 or 4 people that he knows are ideal clients for me and that will make a difference to my business and profits.Without expecting any favors too! Dar goes that extra mile to keep a business relationship nurtured and strengthened.

Derek Herman

Apart from being a perfect gentleman , Darvin is a highly detailed IT perfectionist.A pleasure to work with.

Ken Gooz

I have collaborated with Darvin on several breakthroughs and forward-looking IT projects to which he ALWAYS came through with a solution where there appeared not to be as concepts were more advanced than current technologies.

His thought processes is methodical and detailed, approach is ethical and professional and solutions driven. He deliverers what he said he would, on time and on budget.

Ted Tederoff

Darvin is a very well rounded contributor in terms of his strong skills both in the business and technical realms. He also has an engaging personality that is at the same time politely confident and warm. He also keeps all stakeholders in mind when delivering a project. I would count it an honour to work with him again in the future.

When we use Helia they exceed our expected deliverables and always within our agreed to budget. They work with us, not just for us, all the while keeping our best interests as a company at the core of the project.

We had been looking for a company that not only could get the job done as promised, on time and on budget but one that came with integrity. Helia provides us with a "mean what you say and say what you mean" attitude that has forged a relationship, not just a contract for a project. Our partners at Helia far exceed our expectations each and every time. So if you're thinking of using Helia, I would highly recommend you give them a try, I am sure you'll be impressed. Please email me if you'd like some more insight into Helia.