Helia After Hours Support
Every business operates on specific work hours. More often than not, its support services also work alongside those times. However, there are instances when you’ll need after hours support and there’s no one available to address your technical problem. Worse, some issues get compounded if you put it on hold till the next business day.
Helia Technologies provide After Hours Support solutions for technical matters that arise after office hours. May it be power outage or system-down situations, you can call our tech experts to resolve the matter quickly. Our after-hours standby support takes care of overseeing your network performance and data backup in case there’s a major enterprise-wide breakdown. We have multiple channels available for easy access to our technical support.
- On-call, on-site tech experts. We can go to your office even at any ungodly hour should there be any network or software breakdown that needs immediate attention.
- 24/7 Live chat. We provide immediate response to tech problems especially for users working remotely.
- Self-assisted web support. We also have a comprehensive portal with FAQ about technical issues that can be resolved easily with simple steps.
Helia is fully aware of the importance of keeping the business running even if the rest of the world is sleeping. The maintenance and upkeep that your network and software need are vital to the overall health and lifecycle of your systems. Our After Hours Support can also run maintenance check, run updates, and monitor optimal network performance to get your operations in full gear ready for another busy working day.
Helia Technologies takes care of your business even after office hours. We make sure that you have the help you need on standby should there be any environmental factors or technological breakdown that could affect your operations. With Helia there is no downtime in keeping your systems, data, and network secure. Our After Hours Support solutions guard and protect your business 24/7.
Helia Technologies provides managed IT services to small and medium-sized businesses in Calgary. We also guarantee responsive, comprehensive, and efficient client support. Helia is all about ensuring continuity in your business by providing the most optimal technology solutions.
Call our Specialist. He can be reached at:Dar ZuchBusiness IT Specialist - CalgaryHelia Technologies