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Helia After Hours Support

Every business operates on specific work hours. More often than not, its support services also work alongside those times. However, there are instances when you’ll need after hours support and there’s no one available to address your technical problem. Worse, some issues get compounded if you put it on hold till the next business day.

Helia Technologies provide After Hours Support solutions for technical matters that arise after office hours. May it be power outage or system-down situations, you can call our tech experts to resolve the matter quickly. Our after-hours standby support takes care of overseeing your network performance and data backup in case there’s a major enterprise-wide breakdown. We have multiple channels available for easy access to our technical support.

  • On-call, on-site tech experts. We can go to your office even at any ungodly hour should there be any network or software breakdown that needs immediate attention.
  • 24/7 Live chat. We provide immediate response to tech problems especially for users working remotely.
  • Self-assisted web support. We also have a comprehensive portal with FAQ about technical issues that can be resolved easily with simple steps.

Helia is fully aware of the importance of keeping the business running even if the rest of the world is sleeping. The maintenance and upkeep that your network and software need are vital to the overall health and lifecycle of your systems. Our After Hours Support can also run maintenance check, run updates, and monitor optimal network performance to get your operations in full gear ready for another busy working day.

Helia Technologies takes care of your business even after office hours. We make sure that you have the help you need on standby should there be any environmental factors or technological breakdown that could affect your operations. With Helia there is no downtime in keeping your systems, data, and network secure. Our After Hours Support solutions guard and protect your business 24/7.

Helia Technologies provides managed IT services to small and medium-sized businesses in Calgary. We also guarantee responsive, comprehensive, and efficient client support. Helia is all about ensuring continuity in your business by providing the most optimal technology solutions.

Learn More

Call our Specialist. He can be reached at:

Picture of Dar ZuchDar ZuchBusiness IT Specialist - CalgaryHelia Technologies(403) 698-0700
Ted Tederoff

Darvin is a very well rounded contributor in terms of his strong skills both in the business and technical realms. He also has an engaging personality that is at the same time politely confident and warm. He also keeps all stakeholders in mind when delivering a project. I would count it an honour to work with him again in the future.

Ken Gooz

I have collaborated with Darvin on several breakthroughs and forward-looking IT projects to which he ALWAYS came through with a solution where there appeared not to be as concepts were more advanced than current technologies.

His thought processes is methodical and detailed, approach is ethical and professional and solutions driven. He deliverers what he said he would, on time and on budget.

Al Dhalla

My company has hired Dar for telephone wiring services and yes, he met our expectations but there is something more about Dar that I wish to highlight : He is a not just a true networker but I would say, he is a "connector".

Dar and I have been at many meetings and he has never failed to say to me that he wants me to meet 3 or 4 people that he knows are ideal clients for me and that will make a difference to my business and profits.Without expecting any favors too! Dar goes that extra mile to keep a business relationship nurtured and strengthened.

Ryan Dockrill

Helia has been fabulous for us as a company. We have used them on five different projects now, and I am extremely impressed not only with the quality of the deliverables, but in some ways more importantly their can-do attitude and ability to implement our ideas when others thought them impossible.

I recommend them whole heartedly. Helia Technologies is a company that over-delivers on every aspect of the project at hand at a price point that is hard to beat.

Please email me if you have any questions about Helia Technologies.

Grant Irvine

"Darvin and the folks at Helia were asked to resolve some issues with our phone system software. They provided the necessary support through collaboration and by learning the software from a different market to specifically service our system. Additionally, Helia now provides our IT support services. We are very pleased with the services provided by Helia Tech and Helia Voice."

Robert Barte

I have worked with Dar on many occasions and he has proven himself over and over again to be a man of integrity and someone who is very knowledgable in his field. I would strongly encourage you to talk to him regarding IT Support and phones services in Alberta.

When we use Helia they exceed our expected deliverables and always within our agreed to budget. They work with us, not just for us, all the while keeping our best interests as a company at the core of the project.

We had been looking for a company that not only could get the job done as promised, on time and on budget but one that came with integrity. Helia provides us with a "mean what you say and say what you mean" attitude that has forged a relationship, not just a contract for a project. Our partners at Helia far exceed our expectations each and every time. So if you're thinking of using Helia, I would highly recommend you give them a try, I am sure you'll be impressed. Please email me if you'd like some more insight into Helia.

Derek Herman

Apart from being a perfect gentleman , Darvin is a highly detailed IT perfectionist.A pleasure to work with.