Contact UsWe Would Love to Hear From You

 

Service Hours and Availability

Our service hours are 8 am to 5 pm Monday through Friday and we book and average of 48 hours in advance. After hours and evenings are available for emergencies and special arrangements.

We do have expidited and emergency service for urgent and system down situations.

Service Rates

Our standard onsite rates are $135 / hour with a 90 minute minimum and in 15 minute increments. Remote support is the same rate but with a 15 minute minumum.

Requesting Service

The best way to request service is opening a ticket by sending an email to support@helia.ca. If it is an emergency, please open a ticket and follow up with a phone call to (877) 823-1465. Please include in the email and phone call the folowing information

  • Your name and Company Name
  • Your direct phone number
  • Your email address
  • Type of problem you're having
  • Whether it is a system down emergency

Contact Info

image

Helia provides onsite computer support and remote help desk for companies of 10-100 people

Helia Technologies

Address

B-7703 30 St SE
Calgary, AB, T2C 1V4

Customer Service

  +1 (403) 668-7895
  support@helia.ca

Sales

  +1 (403) 698-0700
  info@helia.ca

Technical Support

  +1 (877) 823-1465
  support@helia.ca

Billing Support

  +1 (403) 668-7895
  billing@helia.ca
  +1 (587) 880-4322

  
  
  

Contact Us


Question?:*
Name:*
Company:*
Phone:
-
E-mail:*

Got Billing and Payments Questions?

Email Us for Questions Involving Payments and Billing.

Send Email